The Leading Wellness Plan Management Software is Just the Start
Great technology is important for success, but it takes much more than that to ensure an exceptionally successful wellness plan program. Did you know that of the practices offering wellness plans, roughly 60% do a fair job, 25% do it well, and only 15% do it exceptionally well?
At VCP we understand the roadblocks that can prevent a program from going from good to great, and our team’s single focus is to make sure your program is in the top 15%. Our coaches work with you to ensure you experience the benefits that a successful wellness plan delivers, including dramatic increases in compliance, practice revenue and in areas such as dental, spay and neuter. We are with you and your team at every step, removing the hurdles, answering your questions and making sure you feel completely in control of your wellness program.
Your core plan design should follow your preventive care protocols. The rest of the plan should consist of options that provide more complete care to the pet and also meet the desires of your pet owners. Our experienced team works with you to help you get there – balancing plan features while keeping a competitive price. The VCP solution allows you to add options to your plans that let a pet owner personalize the plan to their pet, providing the best care at a great value. Along the way, we discuss pricing strategy, ideas for increasing compliance for services in and out of the plan, discuss any discounts you may provide and show you how doctor pay is traced and reported for services performed inside the plan.
VCP is about building your brand and client relationships. As part of setting you up for success, we help you brand and market your plans, whether that is a basic plan strategy or a membership club concept. A successful wellness program enables you to attract new clients and promote additional services and treatments to existing clients. To have the broadest market appeal, a well-developed set of plans can appeal to almost any pet owner. The VCP solution allows you to create preventive care plans, treatment and lifestyle plans and even employee plans, which help you better track services provided to your employees and shows them the added benefits they are receiving as part of your team.
Offering preventive care plans and promoting them to your clients may be hard for some of your team members. We have seen that some team members start off feeling that promoting wellness plans feels like “selling”, which makes them uncomfortable. A little education on the benefits for both pets and pet owners, along with some industry facts that pet owners appreciate the peace-of-mind and affordable monthly payment, the team soon finds out that it is a program your clients appreciate being informed about. Our experienced team will work with you to adopt a flow at the practice so that everyone feels comfortable discussing your preventive care offerings.
The software is easy to use and enrolling a new pet is quick, so basic training is rather simple. The system also provides many advanced billing features, pet owner communications, reports, and other advanced functions that other providers just don’t offer. Many key tasks are role-based at the user level, which allows you to assign tasks to key individuals and manage security and access appropriately. Our team works with you to ensure you are well trained on the system and benefit from all it has to offer.
Many, if not most, practices wrestle with average renewal rates. If you don’t make it a strategy, you will literally be taken two steps forward and one step backward with your program as plans from the previous year do not renew. Our team has extensive experience, and leverages knowledge across 300,000+ consumers to help our partners develop and support renewal strategies that increase overall renewal rates, helping maximize the benefits of your wellness program. Sharing industry experience on how to promote wellness plans at each life stage is important and allows your team to be able to have compelling conversations with customers on keeping their pets on wellness plans from puppies to seniors. We are with you at every step to ensure your success.
Our smart technology automates and solves many of the issues that cause a missed payment – from expiring credit card alerts, to friendly payment reminders and a pet owner portal where your clients can check the status of their plan account. Built into the technology is our automated smart reattempt logic that based on statistical success rates, cures many of the payment issues. For the missed payments that do occur, VCP has the most advanced missed payment management workflow around! And if you need help managing the missed payments, VCP is the answer. Once again it is all about flexibility and the whole solution.
Preventive care plans are a great start and provide dramatic results for practices in terms of revenue growth and compliance. VCP is the leading preventive care plan technology and is designed to take your wellness program beyond preventive care plans. With VCP your practice will continue to grow and better serve clients by providing additional options to enable the care pets need. Find out about our full wellness management solutions including treatment and lifestyle plans and employee plan management. VCP, we have a plan for your success.
We are dedicated to your success. Our single focus is the wellness plan management needs of the veterinary industry. Many of our clients are on our user’s board so that we continue to evolve to meet practice needs. As a technology company we offer professional services to our multi-location partners to help them develop custom integration or features that meet the specific needs of organizations with multiple practices.
It’s not about just turning on some software. It is about what is best for your clients and practice. Providing a well thought out and comprehensive wellness plan offering is all part of the plan. VCP. The leading wellness plan management platform.
A Complete Plan for Success
Get Started: Have Wellness Plan Questions?
A wellness plan program is an investment, it takes work, preventive protocol agreement, time and enthusiasm. Our first goal is to make sure you feel comfortable about what it takes to be successful. Our team works with you to make sure to explore both short and long-term expectations needs and desires are built into your wellness plan program. We have worked with hundreds of practices and understand what it takes at each step to be successful. As the industry leader, we understand you may have questions and the team is here to help. Our first goal is to ensure you’re ready, prepared and ready for success. We have a plan for your success.
Get Started on Your Wellness Plan Program Today
If you’re ready to get started on your wellness plan program, we are ready to partner in your success. Step one: Contact us today, we can answer any of your questions, and then let us help you make your new wellness plan program a success at every step.